FAQ

How can I get access to lessons?

There are two options to watch the lessons on our website: you can buy lifetime access to single video or course or you can get limited time premium access to all the videos.

I have a coupon, what should I do?

First of all – congrats!
As for using the coupon: you can enter your coupon code on checkout page and enjoy your discount.

What types of payment you accept?

We accept credit and debit cards, PayPal, Google pay and Apple Pay. We do not store nor have access to any details about your payment data.

Choice of payment methods will be provided to you on checkout.

How often you add new videos?

We do our best to provide you with the new videos as frequent as possible. It would be reasonable to expect new videos at least once a week.

I see that video has subtitles, how do I turn them on?

To turn on subtitles, press CC button on the bottom part of video player and choose your language.

In what languages do you have subtitles?

Currently we are providing subtitles in English, Russian, Italian, Polish, German and French.

Not every video has subtitles. Why?

Creating subtitles is difficult job, which requires some time. Our translation team works hard to provide new subtitles for already published videos. Just be a little patient and look for updates!

I see some dots on video timeline. What is it?

Every video is provided with chapters, so you can quickly navigate to desired section. You can do it by clicking the dots, or by clicking to the button on the bottom part of video player.

Should I have quick internet connection to watch the videos?

To watch videos in highest possible quality we recommend to use broadband connection with the speed at least 10Mbit/s. If you want to know more, please visit this page on Vimeo website – our technological partner for streaming videos.

Can I watch your videos from China or Iran?

Unfortunately, no.

Due to government internet restrictions in Iran and China, our video hosting is blocked in those countries. You can browse the website, but the videos will not work without help of VPN services.